Effective: 2026-05-13 — Last updated: 2026-05-13
These Terms of Service (“Terms”) govern your use of customcraftedcc.com (the “Site”), operated by Custom Crafted Homes (“we”, “us”, or “our”). By accessing or using the Site, you agree to these Terms. If you don’t agree, please don’t use the Site.
Important: These Terms govern your use of this website only. They are NOT the terms of any construction contract or services agreement you may enter into with us. Any construction project we do for you is governed by a separate signed proposal and contract.
1. Use of the Site
You may use the Site for personal, non-commercial purposes — to learn about our services, contact us, request an estimate, or otherwise interact with our business.
You agree NOT to:
- Use the Site in any way that violates any law or regulation
- Attempt to gain unauthorized access to any part of the Site, our systems, or accounts belonging to others
- Use any automated system (bots, scrapers, crawlers) to access the Site, other than search-engine crawlers indexing the Site for normal search results
- Interfere with the Site’s operation, security, or features
- Impersonate any person or entity, or misrepresent your affiliation with any person or entity
- Use the Site to transmit malware, viruses, or other malicious code
- Use the Site to send unsolicited communications or spam
2. Intellectual property
All content on the Site — including text, graphics, logos, images, photographs, videos, page design, and the underlying code — is the property of Custom Crafted Homes or its licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws.
You may:
- View the Site
- Print individual pages for personal, non-commercial reference
- Share links to the Site on social media or other websites
You may NOT:
- Copy, reproduce, distribute, or republish content from the Site for commercial purposes
- Modify or create derivative works of any Site content
- Remove copyright, trademark, or other proprietary notices
- Use Custom Crafted Homes’ name, logo, or any trademark in a way that suggests endorsement or affiliation without our prior written permission
- Use images of completed projects without our permission (project photos are the work of our team and licensed only for our own use)
3. No professional advice
The information on the Site is provided for general informational purposes only. It does NOT constitute:
- Construction, architectural, engineering, or design advice for your specific project
- Legal, financial, tax, or insurance advice
- A guarantee of pricing, timeline, or feasibility for any specific project
For advice tailored to your project, contact us directly and we will schedule a site visit.
4. Estimates and pricing
Pricing information on the Site (including FAQ pages, blog posts, and service descriptions) reflects typical ranges based on our general experience. It is not a quote for your specific project.
A binding estimate for your project will be provided only:
- After a site visit and full project-scope review
- In a written estimate signed by both parties
- Subject to any modifications agreed in writing through change orders
5. Third-party content and links
The Site may include links to third-party websites or content (for example, social media, manufacturer pages, our trade partners). We do not control these third-party sites and are not responsible for their content, privacy practices, or accuracy.
Your use of any linked third-party site is at your own risk and subject to that site’s terms.
6. Disclaimers
The Site is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to:
- Warranties of merchantability
- Fitness for a particular purpose
- Non-infringement
- Accuracy or completeness of information
- Uninterrupted or error-free Site operation
We do not warrant that the Site will be free of viruses, errors, or harmful components. Your use of the Site is at your own risk.
7. Limitation of liability
To the fullest extent permitted by Massachusetts law, Custom Crafted Homes, its owners, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, business, or goodwill — arising out of or related to your use of the Site, even if we have been advised of the possibility of such damages.
Our total liability for any claim arising from your use of the Site is limited to one hundred dollars ($100).
This limitation does NOT apply to:
- Liability under signed construction contracts (governed separately)
- Liability that cannot be limited under Massachusetts law (such as gross negligence or intentional misconduct)
8. Indemnification
You agree to defend, indemnify, and hold harmless Custom Crafted Homes, its owners, employees, and contractors from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from:
- Your use of the Site
- Your violation of these Terms
- Your violation of any third party’s rights, including intellectual property rights
9. Governing law and disputes
These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-law principles.
Any dispute arising from these Terms or your use of the Site will be resolved in the state or federal courts located in Barnstable County, Massachusetts. You consent to the exclusive jurisdiction of those courts.
If any provision of these Terms is found unenforceable, the remaining provisions remain in full force.
10. Changes to these Terms
We may update these Terms from time to time. When we do, we’ll update the “Last updated” date at the top of this page. Continued use of the Site after changes constitutes acceptance of the updated Terms.
For material changes, we may also post a notice on the Site or notify you by email if we have your email address.
11. Termination
We may suspend or terminate your access to the Site at any time, for any reason, without notice. The sections of these Terms that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, indemnification, and governing law — will survive.
12. Contact us
Questions about these Terms? Contact:
Custom Crafted Homes
667 Main Street #3-30
Dennis, MA 02638
Phone: (508) 619-7909
Email: info@customcraftedcc.com
Construction services are governed by separate signed agreements. These Terms apply to website use only.
